Paint damaged delivery

I placed an order with takealot for christmas presents, one of which was a tin of paint. You would think when they packed the paint they would pack it separately, or seal it properly, pack it upright and put a THIS WAY UP sticker on. None of the above was done. It was packed on its side in a box with a whole lot of other items. It was delivered before I arrived at work, and I arrived to a box on my desk with paint leaking out. Everything inside the box was covered in paint, as well as my desk, chair and floor. I called them immediately to complain and I was told the only thing I can do is return the items and exchange them. This would have taken at least 4-5 working days and I had 2 left before leaving for holiday. I didn't have time to go christmas shopping which is why I did online shopping, and I certainly wouldn't have time to shop to replace the items. So I had to clean as much paint off the boxes as I could and the kids will be getting christmas presents with paint on them, some of which aren't even my kids, how embarrassing. I received no apology after logging a return for the (empty) paint tin and explaining the problem. Nevermind the inconvenience of having to clean paint off my office furniture and my pants (which didn't come off might I add) and the fact I was 30 minutes late for a meeting due to having to clean. I have been supporting takealot for years and have never had such "we simply just don't give a damn" service. The lady who took my call felt very bad for me and was lovely, but this doesn't change the sour taste left in my mouth from this experience.