FL
First L
1 reviews | Active since Jan 2016
15 Jan 2016, 14:45
Painful experience due to lack of consistency
Created an order on Monday ****h of January 2016) using the Takealot app for Android and made a direct deposit to Takealot. After two days of no confirmation, called customer service who just said \there is no confirmation of the payment."I then e-mailed them proof of payment again. Still nothing the next day. Called them again"
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takealot.com's replyOfficial
15 Jan 2016, 21:08Hello hellopieter,
We are terribly sorry for the negative experience you have had with us. We have noted your concerns and addressed the issues with the relevant parties.
We have tried to get in touch with you by phone, but we were unable to reach you. We are investigating this matter and will revert back to you with further information and to conclude your query.
Regards
Takealot.com
We are terribly sorry for the negative experience you have had with us. We have noted your concerns and addressed the issues with the relevant parties.
We have tried to get in touch with you by phone, but we were unable to reach you. We are investigating this matter and will revert back to you with further information and to conclude your query.
Regards
Takealot.com
takealot.com's reply15 Jan 2016, 21:08
Official
Hello hellopieter,
We are terribly sorry for the negative experience you have had with us. We have noted your concerns and addressed the issues with the relevant parties.
We have tried to get in touch with you by phone, but we were unable to reach you. We are investigating this matter and will revert back to you with further information and to conclude your query.
Regards
Takealot.com
We are terribly sorry for the negative experience you have had with us. We have noted your concerns and addressed the issues with the relevant parties.
We have tried to get in touch with you by phone, but we were unable to reach you. We are investigating this matter and will revert back to you with further information and to conclude your query.
Regards
Takealot.com