PAID ORDER AND NO DELIVERY

Takealot is really disappointing, we do not have to buy anything online because we support all sectors of business during these trying times we do. I have paid for my order on the 30th of May 2020 order number: ***4. Firstly their tracking app doesn't work properly it indicated that my order would be delivered on the 15th June and it changed and reflected the 8th June. Now its telling me about the 22nd of June 2020. is it fair to wait for an order for more than three weeks? this is absolutely ridiculous. and when you try to contact their customer number they have deactivated their lines.. I would like to be reimbursed because whatever i bought there was not even on sale and i will be able to buy it elsewhere. Takealot has no sense of urgency and they do not have customer care at all. I am never ordering anything from Takealot again. I just need my money back because evidently i will get this delivery when we are on level 5 again......