Paid, but goods not received

Takealot is taking a lot of our money and not giving our purchased order to us. <br> <br> I was advised by [URL Removed] to make payment directly into their ABSA account on 30th April to expedite an order of nappies, which I did, using the ATM. <br> <br> Tuesday 5 May still no nappies I decide to call to find out what is happening, they tell me they did not get the money, even though I placed the order no. in the reference no. slot.<br> <br> My silly mistake was to misplace that receipt. So without that, the receipt, takealot of our money will not bother looking at their records to see if that payment was received to process the order. <br>