TS
Tamsin S
1 reviews | Active since Aug 2015
29 Aug 2015, 07:38
Package delivered, NOT to me!
On Thursday I get an email stating my package had been delivered. Great news, except I dont have it. When I call they say it was delivered to PABALO. Awesome for PABALO, who I dont know and now has my stuff. After escalating it, speaking to 3 different consultants and someone from the Mr D team. I still do not have my package. GIVE ME MY PACKAGE OR MY MONEY BACK TODAY.
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takealot.com's replyOfficial
29 Aug 2015, 08:26Hello TamsinSolo,
We're sorry for the frustrating experience you've had in trying to get this matter resolved and for the concern this must have caused. Our order fulfilment team has been assigned to get this matter straightened out . We've instructed our complaints team to liaise with them to make sure that this is done ASAP.
They'll be in touch with an update and assistance as soon as they've received the necessary feedback.
Kind Regards,
takealot.com
We're sorry for the frustrating experience you've had in trying to get this matter resolved and for the concern this must have caused. Our order fulfilment team has been assigned to get this matter straightened out . We've instructed our complaints team to liaise with them to make sure that this is done ASAP.
They'll be in touch with an update and assistance as soon as they've received the necessary feedback.
Kind Regards,
takealot.com
takealot.com's reply29 Aug 2015, 08:26
Official
Hello TamsinSolo,
We're sorry for the frustrating experience you've had in trying to get this matter resolved and for the concern this must have caused. Our order fulfilment team has been assigned to get this matter straightened out . We've instructed our complaints team to liaise with them to make sure that this is done ASAP.
They'll be in touch with an update and assistance as soon as they've received the necessary feedback.
Kind Regards,
takealot.com
We're sorry for the frustrating experience you've had in trying to get this matter resolved and for the concern this must have caused. Our order fulfilment team has been assigned to get this matter straightened out . We've instructed our complaints team to liaise with them to make sure that this is done ASAP.
They'll be in touch with an update and assistance as soon as they've received the necessary feedback.
Kind Regards,
takealot.com