Overpriced & Worst service ever

<p>I emailed Takealot and kindly pointed that out they had listed a product (Apple AirPods) at R500 more expensive vs other shops (as in brick & mortar shops which have higher overheads and wont have the same purchasing power). I thought if I made them aware of it then they would realize they probably made a mistake and adjust the price accordingly. I wish! Their email reply to was filled with illogical excuses about pricing models, and on the whole just plain dismissive. When I requested I deal with their manager, their rep refused, and insisted their pricing was correct. So no probs, I went out of my to drive to DigiCape and bought the product there. What really irritates me is that not even 2 days later suddenly this product price was lowered on the Takealot.com website to exactly what I pointed out their competitor pricing was. Coincidence? I think not! All I can say is that I can't wait for Amazon to launch in SA. If Takealot.com's other customers are similarly receiving this poor level of service then they are going to lose lot of business. One can only but hope.</p>