TS
Tommy S

1 reviews | Active since Jul 2011

28 Apr 2015, 11:45

Over promise under deliver

Take a lot doesn't honor their promises they make on their website. Their promise is 3-4 working days if the item is in stock. They confirmed receiving of payment on the 16th of April. So the item should be with me at the latest on the 22nd of April. The delivery date is now 30th of April. Whilst the unit was in stock, they received my money. The only thing that didn't happened, is they delivered my unit. <br> <br> VERY POOR SERVICE

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Replies (1)
takealot.com
takealot.com's reply28 Apr 2015, 13:07
Official
Hello Tomster,

We're really sorry that we did not deliver your order by the original promise date. We can imagine that you must have been very disappointed when your order did not arrive on time.

As discussed with Kerri on the telephone your order will be delivered by 4pm tomorrow at the very latest.

Thank you for your patience while we get this sorted, we'll do our very best to get your product to you as quickly as possible.

Kind regards,
takealot.com