CG
Christian G

1 reviews | Active since Feb 2015

07 Jun 2016, 04:09

Outstanding service

<p>I have bought many items via Takelot.com and have always received very good service. In this particular instance, they have surpassed all my expectations!! I recently bought a second TV via Takelot. After a few days an intermitent problem emerged . After a few more days the problem persisted.</p> <p> </p> <p>I contacted Takelot and filled in a goods return/credit form online. The TV was collected on the day specified by Takelot. Two days later I was informed that a new TV would be dispatched to me.</p> <p> </p> <p>In all, it took six days, including two days over the weekend, for the entire transaction to take place. I recieved the replacement TV on time as specified.</p> <p> </p> <p>I want ot commend Takalot for their outstanding professional and excellent manner in which this matter was handled.</p> <p> </p> <p>Thank you Takelot. I will certainly continue to support you!!!</p> <p> </p> <p>Kind regards,</p> <p>Christian Giesen,</p> <p>***</p> <p>+***6</p>

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Replies (1)
takealot.com
takealot.com's reply07 Jun 2016, 15:51
Official

Hello Chrisvmg007,

Thank you so much for taking the time to write to us, expressing how delighted you are with the service you have experienced from us recently.

It is always a pleasure hearing from our customers and knowing that they are smiling makes us smile too.

We appreciate your feedback and your support and we look forward to seeing you again soon.

Regards
Takealot.com