lL
lilystrauss L
1 reviews | Active since Jun 2015
21 Jan 2016, 10:32
out of stock
I am deeply dissapointed and find it very unfair that i ordered the giraffe plush in Dec at a 25% off sale price of R1500 and You people only notified me a day before delivery that the supplier was out of stock.<br> <br> I received a refund and now I see its back on your website at R2200 which i cant afford. Sooo SAD.<br>
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
21 Jan 2016, 20:23Hello mimoangel,
We are terribly sorry that your initial order was cancelled due to a stock inaccuracy that affected you directly as a customer.
We take full responsibility for this and are implementing new structures to prevent this from happening again in the future.
Thank you for taking our complaints teams call this morning and allowing us to clarify the retails regarding the product that is currently available on our website.
Regards
Takealot.com
We are terribly sorry that your initial order was cancelled due to a stock inaccuracy that affected you directly as a customer.
We take full responsibility for this and are implementing new structures to prevent this from happening again in the future.
Thank you for taking our complaints teams call this morning and allowing us to clarify the retails regarding the product that is currently available on our website.
Regards
Takealot.com
takealot.com's reply21 Jan 2016, 20:23
Official
Hello mimoangel,
We are terribly sorry that your initial order was cancelled due to a stock inaccuracy that affected you directly as a customer.
We take full responsibility for this and are implementing new structures to prevent this from happening again in the future.
Thank you for taking our complaints teams call this morning and allowing us to clarify the retails regarding the product that is currently available on our website.
Regards
Takealot.com
We are terribly sorry that your initial order was cancelled due to a stock inaccuracy that affected you directly as a customer.
We take full responsibility for this and are implementing new structures to prevent this from happening again in the future.
Thank you for taking our complaints teams call this morning and allowing us to clarify the retails regarding the product that is currently available on our website.
Regards
Takealot.com