1 reviews | Active since Jan 2023
ORDERS ARE INCOMPLETE AND SERVICE IS TERRIBLE
Throughout December I placed 5 orders with TAKEALOT, out of the 5 orders, 3 of the orders were incorrect. TAKEALOT has a clause/term at the bottom of your "basket" that states "PLACING AN ITEM IN YOUR SHOPPING CART DOES NOT RESERVE THAT ITEM OR PRICE. WE ONLY RESERVE STOCK FOR YOUR ORDER ONCE PAYMENT IS RECEIVED." So once payment is received that stock is paid for and should be delivered to me. On three of my orders, they cancelled stock I paid for with the reason they do not have the stock, and it is not that they cancel it immediately they cancelled it a week or two later, but I paid for it as per their clause so why all of a sudden do they not have the stock. This is unacceptable!!! In one of my orders, I received a product I did not even order and the product I did order I did not receive, so it means that no quality control is being done on the orders when they are being packaged up to be shipped out to the clients. If this is the kind of service a person is getting from TAKEALOT, I would rather pay extra and order from AMAZON.
