Order Shortage

In response to my dissatisfaction express with regards to my order that I bought at Takealot. Yesterday I personally went to the Montague delivery office. I explained my situation and insisted that my concern be noted, as I give the company one more opportunity to fix it. My problem was dealt with effectively and efficiently as possible. It was not resolved on the spot, however attempts was made with sincerity from the staff member who assisted me in the building. I was told that one of the Reps will contact me as soonest so that my problem could be resolved with satisfaction. When I got home, an hour later I got home and Nevona Faro from Takealot Customer Service contacted me, asking that I explain my dilemma, to ensure same page understanding. So that he could react accordingly. I sent a follow up e-mail to ensure that we were on the same page with my concern and the resolution that will satisfy me. This morning Nevona got back to me, sincerely apologizing as they no longer had the items I ordered in stock, however a credit has been app**** to my account. This I confirmed. Thank you Nevona, for resolving my concern that I have been dealing with for almost a month. Keep up your Customer Service enthusiasm. Well done. Stay healthy and safe.