JO
Juan O
1 reviews | Active since Apr 2010
12 Dec 2015, 08:07
Order Return Logged on the 6th December already!!!
So I ordered a Electric Scooter for son's birthday (Order Number:***)
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takealot.com's replyOfficial
12 Dec 2015, 09:10Hello donjuan201,
We're sorry to hear of the issues with the scooter you purchased and apologise for missing the collection for your return. The last thing we want to do is waste your time and we'll make sure that this collection and request is processed as quickly as possible. We've handed this matter over to our complaints team who'll get in touch with our returns department to determine why this collection was missed. They'll make sure that the necessary arrangements are made to have the scooter collected ASAP so that we can process your return without a hitch from hereon.
Our complaints team will be in touch with you this morning to assist in getting this matter sorted out.
Kind Regards,
takealot.com
We're sorry to hear of the issues with the scooter you purchased and apologise for missing the collection for your return. The last thing we want to do is waste your time and we'll make sure that this collection and request is processed as quickly as possible. We've handed this matter over to our complaints team who'll get in touch with our returns department to determine why this collection was missed. They'll make sure that the necessary arrangements are made to have the scooter collected ASAP so that we can process your return without a hitch from hereon.
Our complaints team will be in touch with you this morning to assist in getting this matter sorted out.
Kind Regards,
takealot.com
takealot.com's reply12 Dec 2015, 09:10
Official
Hello donjuan201,
We're sorry to hear of the issues with the scooter you purchased and apologise for missing the collection for your return. The last thing we want to do is waste your time and we'll make sure that this collection and request is processed as quickly as possible. We've handed this matter over to our complaints team who'll get in touch with our returns department to determine why this collection was missed. They'll make sure that the necessary arrangements are made to have the scooter collected ASAP so that we can process your return without a hitch from hereon.
Our complaints team will be in touch with you this morning to assist in getting this matter sorted out.
Kind Regards,
takealot.com
We're sorry to hear of the issues with the scooter you purchased and apologise for missing the collection for your return. The last thing we want to do is waste your time and we'll make sure that this collection and request is processed as quickly as possible. We've handed this matter over to our complaints team who'll get in touch with our returns department to determine why this collection was missed. They'll make sure that the necessary arrangements are made to have the scooter collected ASAP so that we can process your return without a hitch from hereon.
Our complaints team will be in touch with you this morning to assist in getting this matter sorted out.
Kind Regards,
takealot.com