CB
Cecile B
1 reviews | Active since Dec 2015
17 Dec 2015, 16:51
Order placed on item with stock availability shown
On the 5th of December we placed an order which included a LeapFrog Epic Tablet. (We were willing to pay R1499.00 for the product as it is still cheaper, than many other mainstream retail stores. On the 10th of December the product was on a daily deal for R999.00, where there was still stock available. As part of our order the product showed available, but yet now it is shown as being ordered from the supplier. This is just not fair. A company cannot present products, and then later on a special (and not have stock!) Our order number is. supp****. Last year the service was really not like this.
Helpful (0)
Replies (1)0
Replies (1)takealot.com's replyOfficial
17 Dec 2015, 17:22Hello CecileBUI,
Our complaints team has tried calling you to assist with this matter, but regrettably weren't able to reach you. They'll get in touch with the product buyer in the morning to get clarity on the issue with your LeapFrog Epic order. They'll reach out to you again as soon as they've received the necessary feedback to hopefully resolve this matter in no time.
Sincerely,
takealot.com
Our complaints team has tried calling you to assist with this matter, but regrettably weren't able to reach you. They'll get in touch with the product buyer in the morning to get clarity on the issue with your LeapFrog Epic order. They'll reach out to you again as soon as they've received the necessary feedback to hopefully resolve this matter in no time.
Sincerely,
takealot.com
takealot.com's reply17 Dec 2015, 17:22
Official
Hello CecileBUI,
Our complaints team has tried calling you to assist with this matter, but regrettably weren't able to reach you. They'll get in touch with the product buyer in the morning to get clarity on the issue with your LeapFrog Epic order. They'll reach out to you again as soon as they've received the necessary feedback to hopefully resolve this matter in no time.
Sincerely,
takealot.com
Our complaints team has tried calling you to assist with this matter, but regrettably weren't able to reach you. They'll get in touch with the product buyer in the morning to get clarity on the issue with your LeapFrog Epic order. They'll reach out to you again as soon as they've received the necessary feedback to hopefully resolve this matter in no time.
Sincerely,
takealot.com
