Order placed, no stock, I want a refund!

On 30 November 2019 we placed an order and paid for 2 hoverboards. The collection date was confirmed to be 13 December 2019, in time for Christmas. On Monday 09 December i received an email to confirm that there was a delay and it would only be ready by 23 December. I had contacted Takealot as we are booked to leave for holiday on 14 December, thankfully they agreed to deliver to our holiday destination. Today 12 December 2019 i have received a cancellation email that the supplier is now out of stock. What on earth are my children going to get for Christmas. This is shocking service and they should cancel their agreement with the supplier. They have also credited my Takealot account and I WANT MY MONEY BACK! I don't want to place another order of over R4000.00 on TAKEALOT, i want my money back so i can purchase my children's hoverboards! Absolutely disgusted at your service Takealot!