Order out for delivery for more than 3 days!!! Outrageous!

I am beyond frustrated at this point with Takealot.com. I ordered and paid for my child’s school items on the 20th of January, and for the past three days my order has been stuck in the status of “out for delivery” only to be delayed again and again. This is unacceptable.

As a TakealotMore subscriber, I am supposed to qualify for weekend delivery, yet that benefit is clearly not being honored. What is the point of paying a monthly subscription fee if the service does not deliver on its promises?

It is outrageous that I’ve had to wait more than two weeks for something that should have been delivered promptly. To make matters worse, I’ve called both your call center and Courier IT’s call center twice, and neither could give me any answers. The lack of accountability and communication is simply ridiculous.

I expect immediate action and a clear explanation as to why this order has been delayed for so long, and why the subscription benefits I am paying for are not being fulfilled.