Order number *** - STILL NOT DELIVERED(order date 27 Feb 2025 already)

My order was placed on 27 February 2025. My order number is ***. I was aware that one of the items were coming from JHB and i am in Cape Town, so i figured it will take a bit longer...but NOT this long. Once order placed the app said my scheduled delivery is 4 March 2025, then it was changed to 6 March 2025. Then I've been making enquiries to the customer centre since 6 March 2025, and everytime i get told by the customer care operator "your order will be delivered tomorrow". It is now 10 March 2025 and going in for its second week and STILL i dont have my delivery. All the app now says is "Delivery will be rescheduled", but no date. It has ****ed me the F%#! off as this gift is for someone who recently moved and needed the items i purchased. As much as people are buying, people are also getting tired and frustrated at their service delivery levels rapidly declining. Having a ****y attitude based on still getting sales, doesnt mean you always will have. Treat you customers properly in order to retain us.