Order number: ***. Still waiting on my goods that were supposed to be delivered on the 9th of June already

My items were supposed to be delivered on the 9th of this month. Until today I'm still waiting for it. I called them on the 10th, Zarah M promised me I'll receive my items the Saturday. No one came. Zarah sent me an email again the next day to say they didn't forget about me and that they'll keep me up to date. On the 13th of June, Leluthu S sent me an email saying the driver have been hijacked and they'll keep me up to date. I am still waiting for someone to get back to me. I feel sorry for the driver, but seriously takealot that is not my problem. Refund me or sent me my goods again! Is that too much to ask. I am not happy with the service I'm receiving.