Order not delivered

I placed my order and paid on the 09 June 2020, the oder was scheduled for delivery on 22 Monday, June 2020 before 17h00. I have written asking why you have not notified me of the delay on twitter and Facebook, to no avail. Your service is pathetic I will post on Hellopeter now. That order was a gift meant to be delivered by the 23 June 2020. You have inconvenienced me really. So disappointed with your service, I will never order from you further.