AA
Amber A

1 reviews | Active since Jul 2011

23 Dec 2015, 14:02

order not delivered

I placed an order on the 16.12.2015 with a \guaranteed"delivery on the 19.12.2015"

0
Replies (1)
takealot.com
takealot.com's reply23 Dec 2015, 15:38
Official
Hello centaur2,

It's really disappointing to hear that we've failed to deliver your last two orders as promised and paid for. Thank you for taking our order fulfilment team's call to apologise for the delay with these deliveries. As discussed in order to resolve this situation soonest we'll be creating a replacement order and prioritise it for delivery.

Once we've sorted out your new order we will investigate why and where these deliveries went wrong. Our team will feedback to you once we've gathered the necessary information.

Sincerely,
takealot.com