FM
Faith M
1 reviews | Active since Jun 2011
08 Jun 2015, 12:29
Order Not Delivered
I can't begin to say how disappointed I am with Take a lot.<br> I placed and paid for my order in full, waited for a full week , no delivery.I then phoned your call centre only to be told that my order was cancelled because they don't have stock.Is this how clients should be treated, shouldn't you do something to rectify your error?<br> As far as I am concerned it is Impossible to place an order for an Item that is out of stock on Take a Lot.<br> I have phoned your call centre numerous times no one seems to be able to help.
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takealot.com's replyOfficial
08 Jun 2015, 12:34Hello Fayie,
We understand your disappointment by the outcome of this order & apologise for the unfortunate out of stock situation. The item should not have been made available to order if there wasn't any stock available & we'll investigate how & why this happened. We'll gladly get our complaints team to also liaise with the product buyer to see how we can try & make this up to you.
Our guys will be in touch with you as soon as they've spoken to the buyer.
Sincerely,
takealot.com
We understand your disappointment by the outcome of this order & apologise for the unfortunate out of stock situation. The item should not have been made available to order if there wasn't any stock available & we'll investigate how & why this happened. We'll gladly get our complaints team to also liaise with the product buyer to see how we can try & make this up to you.
Our guys will be in touch with you as soon as they've spoken to the buyer.
Sincerely,
takealot.com
takealot.com's reply08 Jun 2015, 12:34
Official
Hello Fayie,
We understand your disappointment by the outcome of this order & apologise for the unfortunate out of stock situation. The item should not have been made available to order if there wasn't any stock available & we'll investigate how & why this happened. We'll gladly get our complaints team to also liaise with the product buyer to see how we can try & make this up to you.
Our guys will be in touch with you as soon as they've spoken to the buyer.
Sincerely,
takealot.com
We understand your disappointment by the outcome of this order & apologise for the unfortunate out of stock situation. The item should not have been made available to order if there wasn't any stock available & we'll investigate how & why this happened. We'll gladly get our complaints team to also liaise with the product buyer to see how we can try & make this up to you.
Our guys will be in touch with you as soon as they've spoken to the buyer.
Sincerely,
takealot.com