SP
Samantha P
1 reviews | Active since Oct 2014
26 Dec 2015, 14:07
Order not being cancelled!!
I bought a beautiful ring as a christmas present for my sister in law for christmas, after a few days I had not heard anything about the order and It was getting close for them to leave on vacation, I looked to see what was happening and it still said \processing' and the ring suddenly said OUT OF STOCK. It was now 2 days before they left and still nothing
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takealot.com's replyOfficial
27 Dec 2015, 09:26Hello sammyp005,
We're sorry for the unnecessary frustration caused by the poor processing of your cancellation request. We have notified our Operations department that the parcel is still with the courier and therefore no collection needs to take place. We kindly ask that you disregard all Returns notifications, as these are system generated automatically when a return is logged.
We appreciate your acknowledgement of our e-mail communication w.r.t. this matter.
Sincerely,
takealot.com
We're sorry for the unnecessary frustration caused by the poor processing of your cancellation request. We have notified our Operations department that the parcel is still with the courier and therefore no collection needs to take place. We kindly ask that you disregard all Returns notifications, as these are system generated automatically when a return is logged.
We appreciate your acknowledgement of our e-mail communication w.r.t. this matter.
Sincerely,
takealot.com
takealot.com's reply27 Dec 2015, 09:26
Official
Hello sammyp005,
We're sorry for the unnecessary frustration caused by the poor processing of your cancellation request. We have notified our Operations department that the parcel is still with the courier and therefore no collection needs to take place. We kindly ask that you disregard all Returns notifications, as these are system generated automatically when a return is logged.
We appreciate your acknowledgement of our e-mail communication w.r.t. this matter.
Sincerely,
takealot.com
We're sorry for the unnecessary frustration caused by the poor processing of your cancellation request. We have notified our Operations department that the parcel is still with the courier and therefore no collection needs to take place. We kindly ask that you disregard all Returns notifications, as these are system generated automatically when a return is logged.
We appreciate your acknowledgement of our e-mail communication w.r.t. this matter.
Sincerely,
takealot.com