Order no received. Takealot staff Mila (the manager) , Nuha consultant, Mushe Consultant are covering up for the takealot drivers that did not deliver my order. They ****** my order! and I Want it!

I placed an order with Takealot on November 28th, and when I tracked it, it said it was delivered and signed for by me on December 1st, even though I did not sign for the box. I've been following up since Friday with no response. This morning, I checked cameras at my workplace to see if the order had been delivered. Because there was no Takealot driver present, the parcel was not delivered. Mushe spoke with me on Friday, and he is no longer responding to my emails. I communicated with Thando over the weekend, and he is no longer responding.

I wasted some of my minutes this morning by contacting Nuha. She stated that they are preoccupied with the situation; when I requested for the driver's information so that I could contact him directly, she **** and stated that the driver was not at work. When I requested for the manager, she said he was busy with something and couldn't take my call. That time, I needed to present the parcel to someone as a gift, as in tomorrow. They haven't called me, therefore I'm the one who has to follow up. Mila, the manager, after forcing to have me transferred to him since he stated he was busy with something else. He promised to contact me and to follow up with the logistics department.

The drivers have ****** my order and takelot team leader and consultant are covering up for them. I want my money.