Order messed up

<p>This has become a terrible experience!!!!!!!!</p> <p> </p> <p>I placed an order on the 29/11/2016 (Order # ********** ) and was sent a confirmation mail that the order would arrive on the 12/12/2016 which was clearly not the case.</p> <p> </p> <p>Prior to the arrival date I had a look at the order tracking via the app and suddenly the image of the product I ordered was changed I reached out via Social Media (Facebook) and after quite a bit of back and forth I eventually recived a call and mail.</p> <p> </p> <p>The issue I am sitting with is not the issue of the ETA but rather the issue with the change in the product.</p> <p> </p> <p>The product I ordered is in the link below.</p> <p>https://www.lego.com/en-us/dimensions/products/adventure-time-level-pack-71245</p> <p> </p> <p>The product it was replaced with is </p> <p>http://www.takealot.com/lego-dimensions-fun-adventure-time/PLID ********** 7a</p> <p> </p> <p>The people I have been in communication with thus far concerning this matter is Kim Simrie , Whitney Green and Jacques Watts as I mentioned in mail addressed to Jacques I require the correct product be delivered by COB 15/12/2016 as it is an item required for a gift to be given on the 16/12/2016 </p> <p> </p> <p>I stress the point again I am not willing to settle for the replacement product as this is not what I ordered.</p> <p> </p> <p>I await feedback concerning this now very urgent matter!!!!</p>