Order lost or ******

I placed an order for a stroller with delivery scheduled for today at 15:24. At 15:38, I received a missed call from a number I assume was the driver. When I attempted to call back, I was redirected to a call center, and at that time, the app reflected that the delivery had been rescheduled.

However, upon checking the app again at 18:13, it now indicates that the stroller has been delivered and signed for. I am currently at work, but my mother is home, and neither she nor our security received the order.

As Takealot call centers are currently closed, I am reaching out urgently as the stroller is intended for a colleague's baby shower tomorrow. Its absence would greatly impact the occasion.

I kindly request immediate assistance to resolve this matter as soon as possible.