ORDER DELAY

Good day

On the 2nd of March I had placed an iorder with order number *** order was scheduled to be delivered on the 12 of March between 8am-5pm no such delivery was made. I am not getting any communication from courier facility, fulfillment center or even from the driver that it has been rescheduled to the 13th the only way I would see any update was to track my delivery and ontop of that the update would be in the evening whole day I know nothing about my order. The 13th arrived still no communication same process of needing to check online a delay vehicle breakdown rescheduled to 14th no notification from any one ,14th arrived again same process rescheduled to the 15th due to parcel arrived to incorrect courier facility delivery will be rescheduled to today which is the 15th no parcel delivery just another update on the tracker parcel arrived to incorrect courier facility delivery will be rescheduled at this point I have no idea whatsoever, Do you guys want to do I have spoken to 4 different agents which I am still not getting anything concrete and at this point I am feed up of your incompetency as a well known online company. I am disgusted by the level of customer service that I am getting from the logistics to the call center advises telling me they will contact me with any update however all I get is automated emails first agent I called on Wednesday was Ayothando still no feedback call then Sinovuyo who dropped the line on me with no courtesy call back there after called spoke to kgotso who also advised of a feedback call none such happened who sent automated email which today I spoke to Joshua I am fuming with anger and with the appualing service that I am receiving at this point no amount of sorry can justify this and the worst part that I had to reschedule my important appointments to accommodate the delivery taking time off work which is a huge inconvenience on my side that i have encountered.