Order confirmation thrown out the door

Hello ***,

Thank you for taking Sheena from our complaints team's call to apologise for the out of stock situation and the poor manner in which this matter was dealt with. The item should not have been available to purchase in the first place if we do not have the stock to fulfil these orders. Our complaints team will address this with the relevant department as this entire situation could have been avoided if the product listing was updated in time.

We'll also find out if there's any confirmation yet on if or when this item will be available to us again and whether we'll be able to offer it to you at the discounted price. Our team will revert back to you as soon as they've received feedback.

Kind Regards,
takealot.com