LdlR
Lee de la Rue
1 reviews | Active since Nov 2015
20 Nov 2015, 14:24
Order cancelled by company
Ordered various items at a good price. Company cancelled without contacting me. Goods were offered at the price displayed, i accepted and paid. I want my items as per the order.
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takealot.com's replyOfficial
20 Nov 2015, 14:37Hello RustyRidgeback,
We understand that you're disappointed by the cancellation of the camping items you purchased yesterday. An unintentional error caused certain products from our camping and outdoor section to be shown as available and at an incorrect price yesterday. We're in the process of informing all affected customers about the situation and apologise that you have to find out about this here. We are regrettably not able to fulfil orders that were placed for these items and therefore had to cancel them. The immediate and electronic nature of our business unfortunately allows for errors such as these to occur and we therefore make provision for this in our terms and condition.
We're truly sorry for the disappointment this has caused and will be crediting your account to make up for the bad experience. Our complaints team will be in touch with you shortly to assist with this matter further.
Sincerely,
takealot.com
We understand that you're disappointed by the cancellation of the camping items you purchased yesterday. An unintentional error caused certain products from our camping and outdoor section to be shown as available and at an incorrect price yesterday. We're in the process of informing all affected customers about the situation and apologise that you have to find out about this here. We are regrettably not able to fulfil orders that were placed for these items and therefore had to cancel them. The immediate and electronic nature of our business unfortunately allows for errors such as these to occur and we therefore make provision for this in our terms and condition.
We're truly sorry for the disappointment this has caused and will be crediting your account to make up for the bad experience. Our complaints team will be in touch with you shortly to assist with this matter further.
Sincerely,
takealot.com
takealot.com's reply20 Nov 2015, 14:37
Official
Hello RustyRidgeback,
We understand that you're disappointed by the cancellation of the camping items you purchased yesterday. An unintentional error caused certain products from our camping and outdoor section to be shown as available and at an incorrect price yesterday. We're in the process of informing all affected customers about the situation and apologise that you have to find out about this here. We are regrettably not able to fulfil orders that were placed for these items and therefore had to cancel them. The immediate and electronic nature of our business unfortunately allows for errors such as these to occur and we therefore make provision for this in our terms and condition.
We're truly sorry for the disappointment this has caused and will be crediting your account to make up for the bad experience. Our complaints team will be in touch with you shortly to assist with this matter further.
Sincerely,
takealot.com
We understand that you're disappointed by the cancellation of the camping items you purchased yesterday. An unintentional error caused certain products from our camping and outdoor section to be shown as available and at an incorrect price yesterday. We're in the process of informing all affected customers about the situation and apologise that you have to find out about this here. We are regrettably not able to fulfil orders that were placed for these items and therefore had to cancel them. The immediate and electronic nature of our business unfortunately allows for errors such as these to occur and we therefore make provision for this in our terms and condition.
We're truly sorry for the disappointment this has caused and will be crediting your account to make up for the bad experience. Our complaints team will be in touch with you shortly to assist with this matter further.
Sincerely,
takealot.com