dD
daletrout D

1 reviews | Active since May 2017

23 May 2017, 13:41

Order cancelled after being delivered to the wrong person

<p>I placed an order for Bluetooth Headphones and was emailed that my item was delivered at 12.52 pm on monday 15 may 2017 to my offices at the old biscuit mill. I arrived at work on the tuesday only to find that my item has not yet arrived. When contacted over the next 3 days i kept being told that Mr Delivery was going to send the driver back to go and collect the item and bring it to me. By the friday i had still not recieved any thing and the only correspondence/update i was given is that they going to get it solved immediately.</p> <p> </p> <p>I was then assured that the suppliers was in stock and a replacement order will be made, also that it would take 3-5 working days before it would be ready for delivery.</p> <p>On the sunday i recieved an email from Richard Rodrigues (takealot) stipulating that their supplier was out of stock and that my order has been cancelled and i would be credited as a refund.</p> <p> </p> <p>Firstly this is not the only time that i have experienced issues with delivery or my order beung cancelled.</p> <p> </p> <p>Secondly i was not afforded the opportunity to chose whether or not i wanted my money to be refunded or if i wanted another replacement order to be made. </p> <p> </p> <p>Thirdly in the 4 days of correspondence with takealot no progress was made as to where the person is who signed and claimed my order.</p> <p> </p> <p>This will be the last time i ever buy anything from takelaot and from here on out will have nothing good to say about takealot and the service ive recieved.</p>

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