Order Cancellation!

<p>I am not a complainer, but this is the second time I am not a happy customer!</p> <p>1. I recently ordered a mop from takealot, and when I opened the parcel they never included the handle!!! Because my mop was a replacement mop, I decided to spare myself the frustration of the returning process and I used my old handle on the new mop head.</p> <p> </p> <p>2. Yesterday I ordered an item on the daily deal. I completed the check out and was waiting to receive confirmation that my order was on its way. Today, they send me an email (not even the decency to give me a call) that the item is out of stock and that the order has been cancelled.</p> <p>This is unacceptable. The least that could have been done was to give me a call and to atleast explain it to me before hand.</p> <p> </p> <p>I have always been a huge fan of takealot and even buy formula for my baby from them. I think if I could buy my monthly groceries I would do so. But this is the second time that I am disappointed.</p> <p> </p> <p> </p>