Order canceled without nofitication

Placed an order for a R4000 Garmin product, received order confirmation and all looked well. Then after 4 days received a message that my order was canceled as the payment had not been received. <br> <br> I understand that online businesses sometimes experience issues with online banking, but I really should have received a reminder that something went wrong with my payment instead of just cancelling my order. On top of it, the product I so desperately needed was also no longer available. Customer service explained to me that apparently someone who did pay got the product first. That's just a VERY poor customer experience and I feel slightly offended as surely when I placed my order, that product should have been reserved for me (and not tell me that \first paid first served"is the policy!).<br> <br> Taking my business elsewhere.... """