LH
Lynette H

1 reviews | Active since May 2024

26 Aug 2024, 08:48

ORDER CANCELATION WITHOUT PRIOR NOTIFICATION - ONLY MAIL IN MIDDLE OF THE NIGHT

I PLACED AN ORDER WITH TAKEALOT ON FRIDAY, 23.08.2024, EVERYTHING WENT THROUGH FINE. I CONFIRMED DELIVERY FOR MONDAY, 26.08.2024 AND WAS AWAITING DELIVERY AS CONFIRMED. MADE ARRANGEMENTS FOR SOMEOME TO ACCEPT DELIVERY IN KEMPTON PARK. THE ITEM WAS A BIRTHDAY GIFT FOR SOMEONE ON TUESDAY, 27.08.2024. WITHOUT ANY COMMUNICATION FROM ANYONE AT TAKEALOT, MY ORDER WAS CANCELLED AND I GOT AN EMAIL IN THE MIDDLE OF THE NIGHT, 26.08.2024 TO INFORM ME OF THIS, AN A SYSTEM GENERATED INCONVENIENCE APOLOGY!!!!! HOW, CAN THIS BE THAT YOU COMMUNICATE THIS IN THE MIDDLE OF THE NIGHT WHEN A CLIENT ARE NOT ABLE TO MAKE ALTERNATIVE ARRANGEMENTS, AS I AM WORKING THE WHOLE DAY AND BY THE TIME I LEAVE WORK THE SHOPS ETC ARE CLOSED!!!!!!!!!!!!!!!!! WHAT I'M I TO DO NOW!!!!!!!!!!! ORDER NUMBER ***

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LH
Lynette H's update26 Aug 2024, 12:51
Reviewer Update
NOW THEY WANT TO SEND A NEW ORDER AND WANTS TO DELIVER ON FRIDAY, 30.08.2024 - WHICH IS NOT WHAT I NEED!!!!!!

THIS COMPANY THINKS WE ARE TOTAL IDIOTS!!!!

THEIR MISTAKE AND INCOMPETENCE AND WE HAVE TO JUST ACCEPT IT!!!!