MP
Melissa P

1 reviews | Active since May 2015

17 Feb 2017, 09:22

Order cancelation

<p>We ordered two Russell Hobbs - 1000 Watt Satin Jug Blender from Takealot on 14 February 2017.</p> <p>The items were in stock and I received email conformation that the order will be delivered before 24 February 2017.</p> <p>Today 17 February (4 days later) I received the following email:</p> <p> </p> <p>Hi Melissa</p> <p>We're terribly sorry to let you know that we no longer have stock of the following item in your order ********** .</p> <p> 2 x Russell Hobbs - 1000 Watt Satin Jug Blender</p> <p>Unfortunately we are unable to source the item from our suppliers. We have therefore cancelled the item from your order and credited your Takealot profile.</p> <p>Please let us know if you would prefer a refund by replying to this email (please provide your banking details if you paid by deposit).</p> <p>Please accept our sincerest apologies if any inconvenience has been caused.</p> <p>Kind regards,</p> <p>The Takealot Team <br />Gugulethu Mthethwa</p> <p> </p> <p>The item was in stock when we placed the order? We lost out on another special deal on this item because of Takealot not reflecting the correct details.</p> <p><br />Now the specials are over and the item is R500 more expensive. Why do businesses think they can get away with bad service like this?</p>

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