1 reviews | Active since Jun 2016
Order Botched and I have to wait 2-3 days and more for a Priority order
Subject: Urgent Issue with Incorrect Order & DelayHi,My two boxes of Whiskas cat food (instead of the four I ordered) as well as the other incorrect items were picked up this morning. However, I just received an SMS stating a long wait for my replacement, which is unacceptable
:SMS Hi Marieta, your Takealot return ***X was collected at 10:26AM todayand will reach our warehouse in 2-3 days. We'll contact you then to confirm next steps.
Please note that I chose priority next-day delivery, yet I’m now left without food for my cats. If I had known, I would have ordered from Makro. This was my very first Priority order, and I’m extremely disappointed. You should have sent the correct items immediately after I alerted you and resolved the wrong order items later! Please resolve this urgently.Regards,Mrs M Mostert
