Order *** and ***

I bought 5x cases of rose champagne and 6x cases of brut champagne and only 5 x bottles or rose arrived and 6x bottles of brut. It was advertised in the photo and description that each item was a case of 6x bottles not 1x bottle. Please can you sent the rest of the orders I paid for as advertised. I sent an email to takealot yesterday but still have not had a response yet. Hopefully this platform will help