Order #***7

Hello Peter

My name is Brian Zulu and with regret to write a review about my recent experience with takealot.com.

As of 03/01/2022, I put through a query about my order #***7. On the 03/01/2022 Rushande. B from takealot team could not resolve the matter. I then made a follow up call of which Fezeka. X from takealot team could not be of assistance either. Furthermore I did a follow which I'll then specify dates and people who could not resolve my issue until today,

Kristen. D 13/01/2022 Tristan-leah.S 13/01/2022 Munro. M 17/01/2022 Kim.G 27/01/2022

The recent feedback from Kim.G on the 27/01/2022 was, I'll quote "

Kim.G (takealot.com)

Jan 27, 2022, 15:18 GMT+2

Good Day Meluleko,

I know this has been very tedious and rather redundant but I would like to extend my apologies for the inconvenience that we have caused you.

I completely resonate with your dissatisfaction and this is certainly not the level of service we would ever like to be repeated again.

I understand that your delivery was much anticipated and that this must have been a disappointment and I am truly sorry for the inconvenience caused by this. I can't begin to describe how sorry I am for the service you've been provided & by no means necessary, is this a true reflection of what Takealot has to offer. Once again I humbly apologize if you felt ill-treated in any way as it is never our intention and I truly hope we can turn the experience around for you in the near future.

Please note that we are still awaiting feedback.

Best Regards Kim.G "

I wish someone from takealot.com team can prompt look into this and feedback effectively

Sadest regards Meluleko Brian Zulu