MC
Mariska C
1 reviews | Active since Mar 2012
04 Dec 2015, 09:40
Order #***
I placed my order on 28 November and payment was made on 30 November. I even emailed through POP to avoid delays in my order. The birthday party is on Sunday 6 December and I still don't have my parcel!! Now one of the products is out of stock (after it was in stock when I placed and paid for it) and to make things worse is when I phone in I don't even get to talk to a consultant. The phone gets answered and dropped in my ear. <br> <br> What an I suppose to do for the party on Sunday? It's my grandmothers 80 th birthday for goodness sake! Sort out your issues and get my stuff here in time !!!!
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takealot.com's replyOfficial
04 Dec 2015, 11:47Hello MC06,
We've instructed our complaints team to get in touch with you ASAP to try and resolve this matter with you in time for your Grandmother's birthday. We could perhaps release the available items to you in the meantime whilst we try to resolve the out of stock situation with you. Our team will give you a call shortly to confirm how you'd like to proceed with this order.
We sincerely apologise for putting a damper on what should actually be an exciting occasion. We'll do our best to find a suitable solution in time for the big day on Sunday!
Kind Regards,
takealot.com
We've instructed our complaints team to get in touch with you ASAP to try and resolve this matter with you in time for your Grandmother's birthday. We could perhaps release the available items to you in the meantime whilst we try to resolve the out of stock situation with you. Our team will give you a call shortly to confirm how you'd like to proceed with this order.
We sincerely apologise for putting a damper on what should actually be an exciting occasion. We'll do our best to find a suitable solution in time for the big day on Sunday!
Kind Regards,
takealot.com
takealot.com's reply04 Dec 2015, 11:47
Official
Hello MC06,
We've instructed our complaints team to get in touch with you ASAP to try and resolve this matter with you in time for your Grandmother's birthday. We could perhaps release the available items to you in the meantime whilst we try to resolve the out of stock situation with you. Our team will give you a call shortly to confirm how you'd like to proceed with this order.
We sincerely apologise for putting a damper on what should actually be an exciting occasion. We'll do our best to find a suitable solution in time for the big day on Sunday!
Kind Regards,
takealot.com
We've instructed our complaints team to get in touch with you ASAP to try and resolve this matter with you in time for your Grandmother's birthday. We could perhaps release the available items to you in the meantime whilst we try to resolve the out of stock situation with you. Our team will give you a call shortly to confirm how you'd like to proceed with this order.
We sincerely apologise for putting a damper on what should actually be an exciting occasion. We'll do our best to find a suitable solution in time for the big day on Sunday!
Kind Regards,
takealot.com