Order *** - Failing to deliver on time - Very Unreliable

Ordered an Item on the15 September 2023 and paid an extra R200 for handling and Swift Shipping. It's ten days later and my item was due to arrive today. I got the message that the Recipient was not available to take delivery while I was at home the whole day. The lies of these courier companies. The driver tried calling after 5h00 p.m. He was hoping I won't answer. I answered and he could not speak, He just dropped.