Order ***

I am extremely disappointed and frustrated with the service received from Takealot. Despite the fact that deliver of the item I ordered was already long (about two weeks), I am still waiting for my parcel to arrive! Tomorrow it will be a week later than the said date! I complained on Thursday last week and received a reply saying the matter would be looked into. So far I have had no further feedback nor have I received my parcel. Is this were Takealot is heading? I am very unimpressed and extremely frustrated with the situation. Maybe I should just cancel my order and look for the item elsewhere.