1 reviews | Active since Sept 2016

12 Oct 2016, 09:33

only 1 item delivered, not 2 as ordered

<p>i ordered 2 suitcases. 1 arrived 1 didn't. have been left hanging for 2 days now.</p> <p> </p> <p>order: ********** </p> <p> </p> <p>74cm suitcase arrived. 51cm didn't.</p>

0
Replies (1)
takealot.com
takealot.com's reply12 Oct 2016, 18:44
Official

Hello Richard-Johnston,

We were displeased to hear that you did not receive your complete order and conducted an investigation to confirm details pertaining to this concern.

Our team has provided us with feedback and we have tried to reach out to you to provide you with the details.

Our telephone calls to you were unsuccessful and we have sent you an email in the meantime with information regarding our findings.

Kindly respond to our mail and we will reach out to you accordingly.

We sincerely apologise for any unpleasantness.

Regards
Takealot.com