Online Shopping not so Convenient After all !!!

<p>Good Day, Hello Peter Team </p> <p> </p> <p>Upon purchasing merchandise on Friday 25th of November on Takealot.com. I have had endless problems. </p> <p> </p> <p>1st they sent me an email stating that I need to collect my merchandise in Cape Town after I had chosen for it to be delivered in Johannesburg at my home. of Which I then called the call centre 5 times and they assured me that it will be delivered and I need not to worry.</p> <p> </p> <p>2nd I receive another email on Sunday saying that I had collected my merchandise in Cape Town, when in fact I had been nowhere near Cape Town on Sunday </p> <p> </p> <p>3rd I received another email on Sunday which then tells me that they are unable to deliver my product as they are out of stock. I then called the call centre again 3 times on Sunday to sort out this issue and only to find they never had stock of the item in the first place. Now why would you advertise something on Black Friday that you don't have in Stock? after all the inconvenience and airtime wasted I instructed takealot to refund my money on Sunday. I received emails stating that the refund has been approved and that it will reflect in my account within 2 days. it's been 3 days already and I still do not have my money. I am furious with the service I have received and empty promises. </p> <p> </p> <p>This is no way to treat your customers </p> <p> </p>