Ongoing Takealot website and payment problems

Takealot have had payment problem issues for days now, and the most frustrating and irritating part of it is that your order is simply canceled and when you try and place the order again the delivery date is moved to two weeks when it previously was a couple of days or less or the product is no longer available. It is totally unacceptable that it is almost impossible to contact anyone at take a lot and that they are making no effort to resolve this issue. I suspect this is deliberate as they either have no stock or cannot actually deliver by the promised date so payment is kaiboshed to solve their problem