Ongoing Order & Delivery Delays

It seems takealot.com has marked me for delays. Out of five recent orders, one has already been delayed, another delivery took almost all of the 9hr delivery window and today, my delivery just didn't arrive. This, after I raised the concerns earlier in the day, to be slapped with the same 9hr eta. The only differentiator for an online service is the their commitment and delivery to promise. This provider has left me with zero faith and while I've been sharing my experiences with my mates, I thought I'd share them here also, to allow other folks to avoid disappointment. Seems disappointment is all that takealot.com can deliver on.