Once again Takealot drops their customers just before Christmas

Takealot, you have lost your customer centricity all together. We place an order on 19th December for Christmas gifts for my daughter, only to find you will delivery 28 December 2022 after Christmas. we specifically chose goods in stock and nothing with working day delays. I called your call center last night at 8pm, which is supposed to work until 10pm, but your voice prompt says they are resting, so i tried today and had to call several times because i keep getting cutoff, but eventually someone did answer and was less than helpful to say the least. All i wanted to do was upgrade delivery and pay to ensure delivery of her Christmas presents, after you guys stuffed up her birthday present last month as well. i will never use you again after buying from you since you opened your site many years ago, my family will never buy from you again and i am going to complain on all and any social media sites so that as many people as possible don't use you again in the future. thank goodness Amazon are coming back to South Africa, they value their customers, you guys don't, and you have frankly lost the ****** plot