Oh dear, we seem to have lost your return. Best we ignore you.

On 5 November 2018 I returned a whisk from a Bosch hand blender that was faulty (RRN-82c2-40e5). Takelot.com requested me to also return the blender which was not faulty which I did on 9 December 2018. They then returned the blender without the whisk and closed the request. Where is the whisk? I have sent multiple emails and made many calls to Takelot.com but they all elicit the same response - we will get back to you. They never do.

Folks - be aware of this supplier. If an item needs to be returned you may never see it again.