Nubabs white car seat

Honestly I don’t even think they deserve even a one star,what a sh*t company,this people are more than ********,I had a return of a car seat for my son coz the colour of the seat was changing colour to brown it’s not even a year old,plus the black material was staining the white cover of the shield.So I logged a rerun and takealot picked it up on the 3rd of February and it was still brand new no scratch and clean and on its original packaging,so the guy came and when he picked it up he checked it and scanned it and he was like everything is fine and he left.

To my worst nightmare a week past and I was like why I’m not getting no response I’m still not getting anything from takealot,14february I started sending emails and to my surprise they wrote back saying on the 15february the warehouse has to sent it to the supplier since it’s out of their warranty,that was 12:06pm and around 15:08 pm I saw on my takealot app saying it’s been declined,14:49pm 22february I sent them an email asking why and I got a reply 17:28pm saying request closed and merge into request,I was so mad and that time I wrote another email asking why it was declined,12:50pm 23 February I got an email from sizakele m, with Jason D saying the car seat it was delivered coz it had paint on it and the sent me couple of photos that I’ve never seen in my life the way that car seat was,I was in shock like how can someone do this and blame it on me,even if I was stupid wanting money there is no way I’ll sent such, as mad as I am coz they don’t want to be liable for what they did,my son doesn’t have a car seat I’m frustrated and stressed for the poor service and ***** they did to me,I’m planning to sue takealot and they have been ******** a lot of people but not me,I want the CEO Frederick and the owners Naspers to know about this, I’m beyond mad and disappointed in takealot they took me for a ride and it’s not going to happen on my watch and I want the driver to be fired too together with the warehouse whoever responsible. For almost 4 weeks sending emails running after them to find out why I’m not getting my money or my car seat back,I’m disgusted.MRRN-E6B4G-A4N6 ,This has to end with people.