SB
Shireen B

1 reviews | Active since Jan 2016

14 Jan 2016, 19:57

Now you have stooped down as low as lying!

With reference to RRN-f06e-9523, you called me yesterday aftre sending me the wrong parcel and taking my money - saying that you will resolve it today and call me! no one has called, not even an email of the return i had to log for your mistake! You are only as good as you handle your errors!, TAKELOT! EPIC FAIL! DISGUSTING! All you proved today is that you are the most dishonest Online store in South Africa, you made promises, you didnt keep it. im DONE! with taklealot, i dont do business with dishonest people!

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Replies (1)
takealot.com
takealot.com's reply15 Jan 2016, 17:16
Official
Hello ShBe,

We sincerely apologise for the negative experience you have had with us. We understand that there has been a miscommunication regarding an update on your return that caused you a great deal of distress.

We have investigated the matter and actioned your return to get the correct item to you as quickly as possible.

Regards
Takealot.com