1 reviews | Active since Mar 2009
Not what I expected from a trusted seller
I am really not impressed with the service regarding Order #***. <br> <br> When I placed this order it said it will be shipped out within 3-5 business days.<br> <br> Let's take a look at the timeline up until now.<br> <br> Monday 31 August 08:12 - Order Confirmed<br> Monday 31 August 08:13 - Payment Confirmed<br> Thursday 10 September 14:00 - (Time of this posting) No update at all yet regarding my order<br> <br> From 31 August up to and including 10 September, 9 business days have elapsed. Let's be VERY conservative and begin counting from 1 September. Thus until end of yesterday 9 September, 7 business days have elapsed. If the order shipped out after (conservatively) 5 business days and allowing for 2 days shipping, I should have had my order in hand by now. This is confirmed by the notice in my payment confirmation: \If you've paid immediately
We're sorry for letting you down with this order by not delivering it to you as expected. Our customer service team sent you an e-mail on Tuesday afternoon informing you about an unfortunate delay with this item. We only expect the stock to arrive at our distribution centre within 7 - 10 working days. We apologise for the inconvenience this has caused you. We've instructed our complaints team to get in touch with you to discuss the available options of how to proceed with this order.
Sincerely,
takealot.com
We're sorry for letting you down with this order by not delivering it to you as expected. Our customer service team sent you an e-mail on Tuesday afternoon informing you about an unfortunate delay with this item. We only expect the stock to arrive at our distribution centre within 7 - 10 working days. We apologise for the inconvenience this has caused you. We've instructed our complaints team to get in touch with you to discuss the available options of how to proceed with this order.
Sincerely,
takealot.com