cZ
colete Z
1 reviews | Active since Feb 2010
01 Sept 2015, 11:07
NOT TRANSPARENT
I ordered books online and now I'm told they are ebooks not hard copies n WORSE i CAN CHANGE MY ORDER TO HARD COPY Pathetic!!!!!
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takealot.com's replyOfficial
01 Sept 2015, 12:39Hello coletee,
We've gone over the details of this order and found that you placed an order for three books of which two are eBooks. Both these books state that they are eBooks in their titles and in the product information section. We also highlight that your order includes eBooks during the checkout process and note that these are non-returnable on the product listing page.
We're sorry if you missed this information, but due to the nature of eBooks they are unfortunately non-returnable once linked to your account and will only be refunded should they be faulty.
We'd like to assist you in downloading these books and will instruct our eBooks department to contact you to do so.
Sincerely,
takealot.com
We've gone over the details of this order and found that you placed an order for three books of which two are eBooks. Both these books state that they are eBooks in their titles and in the product information section. We also highlight that your order includes eBooks during the checkout process and note that these are non-returnable on the product listing page.
We're sorry if you missed this information, but due to the nature of eBooks they are unfortunately non-returnable once linked to your account and will only be refunded should they be faulty.
We'd like to assist you in downloading these books and will instruct our eBooks department to contact you to do so.
Sincerely,
takealot.com
Best regards,
takealot.com's reply01 Sept 2015, 12:39
Official
Hello coletee,
We've gone over the details of this order and found that you placed an order for three books of which two are eBooks. Both these books state that they are eBooks in their titles and in the product information section. We also highlight that your order includes eBooks during the checkout process and note that these are non-returnable on the product listing page.
We're sorry if you missed this information, but due to the nature of eBooks they are unfortunately non-returnable once linked to your account and will only be refunded should they be faulty.
We'd like to assist you in downloading these books and will instruct our eBooks department to contact you to do so.
Sincerely,
takealot.com
We've gone over the details of this order and found that you placed an order for three books of which two are eBooks. Both these books state that they are eBooks in their titles and in the product information section. We also highlight that your order includes eBooks during the checkout process and note that these are non-returnable on the product listing page.
We're sorry if you missed this information, but due to the nature of eBooks they are unfortunately non-returnable once linked to your account and will only be refunded should they be faulty.
We'd like to assist you in downloading these books and will instruct our eBooks department to contact you to do so.
Sincerely,
takealot.com
Best regards,