Not Refunded

Hello Takealot team,

I recently received a notification stating that my order #*** (a charger) was cancelled because it was not collected before the cut-off date. The message said that my account would be credited within 3–5 working days, but it has now been 5 working days, and I still haven’t received the refund.

Could you please check the status of my refund and let me know when I can expect the credit to reflect in my account?

Thank you for your assistance.

Kind regards, Nomvelo