Not Impressed

I am extremely disappointed how this was handled by Takealot and not allowing me to post a review on their site to warn other buyers of potential *****.

I bought a Bosch 10 kg Series 6 Washing Machine from supplier Wakefords Home Store via Takealot. The washing machine arrived and there was a sticker on the outer plastic packaging stating it was a Series 6 model. However, once I opened it up, I discovered that it was actually a Series 4 model. I logged a return asking for a replacement machine as per the Series 6 model that was advertised and what I paid for. The machine was collected and I was immediately refunded saying that the supplier no longer has the Series 6 models in stock at the price they had it advertised for. I checked online and the company is actually still selling the model they claim not to have in stock.

I tried writing a review to warn other buyers to check their serial numbers but Takealot won't allow me to submit the review. Seems like ***** to me, otherwise why not just own up to the "mistake" and replace the machine? I won't purchase from Takealot again given how this was handled.